STEP BY STEP GUIDE TO ORDERING

Placing your order with Bluemoonhfx.com is very simple and easy. Here is the step by step guide to walk you through this process to place your online purchase.

  • To browse all of our products, go to our Shop page https://bluemoonhfx/shop/, and browse through our categories.

  • Select the product(s) that you wish to purchase and also select an option and the select the quantity you want and click “Add To Cart”

  • Once you are satisfied with your products that you have selected, then click on the “Checkout” button and you will see your complete order as well as Billing Details.

  • Check to see if all your items and quantities are correct. You can also apply a coupon at this time, just enter it in the Coupon Code box and click Apply Coupon.

  • You will need to fill out these details and also your email address so we can send you the tracking number. 

  • Next you will be required to choose your payment type. There are 2 options: Interac E-transfer or Cash On Delivery. If you choose Cash on Delivery your order will be processed and leave for delivery once packaged. If you choose Interac E-transfer please continue with the remaining steps.

  • You will need to agree to our “Terms and Conditions”, then click “Place Order” to complete this process.

IF YOU CHOSE INTERAC E-TRANSFER:

  • Now you will be brought to a page which explains the required information for E-Transfer. Check your email account for e-transfer details and instructions as well. Orders will only be sent out for delivery after your E-transfer payment has been received.

  • Once we receive and accept your E-Transfer, your order will go through processing and will be delivered out to you within 1 – 3 hours. Our driver will text shortly before arrival.

HOW TO PAY

In order to make a payment with Bluemoonhfx.com you must have an online bank account. Your bank will have a process for you to send an E-transfer through their online bank or banking app with your bank account.

Use the debit option which is discreetly accepted by our service provider and will not be showing a marijuana related transaction on your statement.

PLEASE NOTE: If you have made purchases from Bluemoonhfx.com in the past, we may have changed our payment email and answer to the secret/security question. Please make sure that you always check that you are using the current email address for E-Transfers, this will always be in your email once you place your order, it will have the recipient’s name, recipient’s email address, and secret/security answer.

Complete your Bluemoonhfx.com online order now:

  • Login to your online bank account via a web browser or on your banking app.

  • IMPORTANT: The recipient email should be ********* when selecting us as a payee in the e-transfer section of your bank account. All orders must have the correct payment details in order to complete the transaction. If you refer to the “ON-HOLD” email that we sent you once you submitted your order, all the correct and updated payment details are listed in the email.

  • Follow the debit E-Transfer instructions of your financial institution.

  • Please note that we have auto-deposit set up so you normally will not require a question and answer but in the event your banking institution does ask you for them please use the following:

                    QUESTION: WHAT COUNTRY DO WE LIVE IN?

                    ANSWER: CANADA

  • Note: Please include your order number in the E-transfer notes.

  • Send an e-transfer payment for your order total (including shipping, if any) to our current payment email (this email is provided in your order confirmation email). The answer to the secret/security question is in the email as well.

High volumes of E-Transfers can take time to process, If you have not received a confirmation email from your financial institution that we have received and accepted your email transfer for your order, the funds are still in your account and you still have control of those funds and the E-Transfer. Until you receive that confirmation email, you can cancel the E-Transfer if you log into your bank account and search for pending E-Transfers. If you don’t wish to cancel, please be patient and once you receive the confirmation email that we have your E-Transfer, your order will be immediately processed and sent out to you.