STEP BY STEP GUIDE TO ORDERING

Pick Your Products

Browse the wide selection of product in our store

  • Pick the products you like along its quantity and (flavour if applicable) and click “add to cart”
  • Navigate back to store using the navigation bar (top right on mobile, top on desktop)
  • Pick out any more products you want

Now you have your products picked out!

Your Cart

Click on your cart at the top right corner of your screen

  • Select a tip for the driver (100% of tips go to the driver)
  • Redeem points towards your purchase if you wish (must be logged in)
  • You can also enter any active coupon codes at this time
  • Make sure your quantities of each item are correct

Hit Checkout!

Checkout

Finish your order and get your top quality products delivered

  • This is where you will fill in all your details for the shipment to be delivered to
  • You will need to provide an active email for order confirmation as well as an active phone number for the driver to text upon delivery
  • Hit Checkout1

Sit back and relax and wait for your order (1-3 hours from time of order)

E-Transfer Detailed instructions

Use the debit option which is discreetly accepted by our service provider and will not be showing a marijuana related transaction on your statement.

PLEASE NOTE: If you have made purchases from Bluemoonhfx.com in the past, we may have changed our payment email and answer to the secret/security question. Please make sure that you always check that you are using the current email address for E-Transfers, this will always be in your email once you place your order, it will have the recipient’s name, recipient’s email address, and secret/security answer.

Complete your Bluemoonhfx.com online order now:

  • Login to your online bank account via a web browser or on your banking app.
  • IMPORTANT: The recipient email address will be listed in your order confirmation and order confirmation email
  • Follow the debit E-Transfer instructions of your financial institution.
  • Please note that we have auto-deposit set up so you normally will not require a question and answer but in the event your banking institution does ask you for them please use the following:

                    QUESTION: WHAT COUNTRY DO WE LIVE IN?

                    ANSWER: CANADA

  • Note: Please include your order number in the E-transfer notes.
  • Send an e-transfer payment for your order total (including shipping, if any) to our current payment email (this email is provided in your order confirmation email). The answer to the secret/security question is in the email as well.

High volumes of E-Transfers can take time to process, If you have not received a confirmation email from your financial institution that we have received and accepted your email transfer for your order, the funds are still in your account and you still have control of those funds and the E-Transfer. Until you receive that confirmation email, you can cancel the E-Transfer if you log into your bank account and search for pending E-Transfers. If you don’t wish to cancel, please be patient and once you receive the confirmation email that we have your E-Transfer, your order will be immediately processed and sent out to you